Without a doubt, the pandemic has taken a toll on the travel industry. According to ACTA, over 800 storefront agencies across Canada are now permanently closed. As agents continue to see a revenue decline of 95%, more than 90% of travel agents are still on CRB or EI. While the industry tries to hold out for a better tomorrow, Travel Courier caught up with several travel advisors to learn and share their strategies for success and recovery through this challenging time.
Professional travel consultant Tara Sparshu recommends travel advisors implement professional fees not only as a means of survival right now but as a strategy for success in the long term.
“The biggest thing I’ve learned is to believe in yourself and the service you provide. The concern when implementing fees was that I would loose clients. And ultimately I will probably loose some but I want to work with clients that value my experience, knowledge and what I bring to their vacation,” the travel consultant with TierOne Travel in Edmonton, Alta. tells Travel Courier.