Home Terms & Conditions
  1. All entrants must be Canadian residents over the age of 18, certified travel agents in Canada to remain eligible for this incentive (grand prize).
  2. This promotion is open to legal residents of Canada, excluding residents of Quebec, who are the age of majority in their province or territory of residence at the time of entry. Void where prohibited by law
  3. For a booking to be eligible for the incentive, agents must enter e-ticket number that begins with 014 (AC ticket number) and not the booking reference.
  4. Incentive submissions will be subject to verification by Baxter Media and Visit Brisbane.
  5. Incentive redemption will be made in the form of gift card to the value of CAD $50 per eligible passenger ticketed. Gift cards will be emailed by Baxter Media to entrants for eligible ticketed bookings within 60 days of submission of booking.
  6. Incentive valid for new bookings only, made from 3 December 2024.
  7. Incentive valid for any Air Canada booking that includes Vancouver (YVR) – Brisbane (BNE) Southbound sector. Northbound BNE-YVR sectors are not eligible.
  8. Incentive (grand prize) closes on 31 January 2025, 11:59:59 PM EST. Organizers may extend or shorten the incentive redemption period, dependent on available incentive funds
  9. Each eligible incentive booking will be deemed as one (1) entry for the grand prize. There is no limit on the number of eligible entries per travel agent.
  10. Incentive (grand prize) winner will be notified within two weeks of the contest closing date.
  11. Incentive (grand prize) winner will be randomly drawn from the eligible prize pool and will need to respond and accept the prize within 48 hours of being notified, either by email or by telephone, or another winner will be chosen. Attempts will be made to notify the winner by the email or telephone number provided at the time of entry.
  12. The prize is sponsored by Baxter Media and Visit Brisbane.
  13. There is one (1) prize, which includes:
      • Two (2) Economy Class round-trip ticket(s) on any flight operated by Air Canada (including, flights operated under the Air Canada Express banner and operated by Air Canada Rouge) from the major Canadian airport served by Air Canada closest to the winner’s place of residence to BNE in Brisbane, Australia.
      • Four (4) nights’ accommodation in Brisbane provided by Visit Brisbane
      • Three (3) tours as determined by Visit Brisbane
  14. Travel insurance is not included and must be purchased before travel. Winners are responsible for making sure they are adequately insured.
  15. Prize winner is responsible for obtaining any visas required for himself/herself for any travel applicable in the prize.
  16. Prize winner is responsible for payment of any additional items not included in the prize (e.g. meals other than stated, hotel laundry, mini bar, room service, telephone calls etc).
  17. By entering the incentive (grand prize), each eligible entrant acknowledges and agrees that the incentive (grand prize) is in no way sponsored, endorsed, administered by, nor is associated with Air Canada or any of its subsidiaries and affiliates, and that Baxter Media and Visit Brisbane are fully responsible for the conduct and administration of the Incentive, including the selection of winner(s) and the distribution of prizes.
  18. The AC Prize must be accepted as awarded and may be used for products and services of Air Canada or of its subsidiaries and affiliates, as applicable, in accordance with and subject to all the relevant terms and conditions applicable at the time of redemption, including Air Canada’s General Terms and Conditions of Carriage
  19. AC Prize winners and their guest(s) are responsible for any and all costs, surcharges, fees, charges, expenses and taxes not expressly described herein including, without limitation, ground transportation, including to and from the departure point, gratuities, merchandise, telephone calls, personal expenses of any nature for overnight layovers, meals and beverages, service charges, in-flight meals and entertainment, costs incurred to and from departure point, (as the AC Prize originates and terminates at such departure point), obtaining sufficient personal travel insurance prior to departure, if desired; obtaining and carrying all necessary travel documentation, such as passports and visas, and complying with entry, health, safety, customs and immigrations regulations and requirements. These requirements are subject to change without notice.
  20. Travel does not qualify for Aeroplan points accumulation or for mileage/points accumulation in any other frequent flyer program.
  21. AC Prize winner understands and acknowledges and will ensure that their guest(s) understands and acknowledges the risks related to the spread of infectious or contagious diseases and understand it remains their responsibility to take the necessary precautions applicable to any health hazards, including but not limited to COVID-19.
  22. No changes permitted to reservations once date of travel is confirmed and tickets have been issued. The following blackout dates apply during which flights cannot be booked:
        • December 11, 2024 to January 12, 2025
        • June 19, 2025 to September 7, 2025
        • December 10, 2025 – January 11, 2026


      Blackout dates are subject to change without notice.

        • AC Prize is not transferable, not upgradeable, not refundable, and not redeemable for cash nor valid on Air Canada Vacations packages. Stopovers and multi-city itineraries are not permitted.
        • ®Air Canada and the Air Canada logo are registered trademarks of Air Canada, used by Sponsor under licensed authorization.
        • By entering the Contest, each eligible entrant further covenants and agrees to keep harmless and to release from liability Air Canada, its subsidiaries and affiliates, and each of their respective officers, directors, employees, agents, representatives, subcontractors and affiliates with respect to any claims or actions, losses, fines or legal costs which arise, directly or indirectly in connection with the Contest and the administration thereof, the Contest Prize and any related activity.
  23. The organizer collects participants’ personal information in order to conduct the promotion. If the information requested is not provided, the participant may not take part in the promotion and contest.
  24. The winner must sign a liability waiver form before accepting the prizes.
  25. By entering this incentive, you agree to allow future communications from the organizer of this incentive. You may however unsubscribe at any time.
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