Royal Caribbean Group has expanded its dedicated travel partner support program, RCL Cares, to step up its support of the travel advisor community in Canada.
Designed to help agents dealing with the negative impact of the crisis, the new resources for travel partners in Canada include educational material about the Canada Emergency Response Benefit (CERB) and resource links through RCL Cares on the travel advisor site at CruisingPower.com. Agents can also opt in for one-on-one guidance from their preferred sales representative as part of the program’s dedicated support desk.
“This is perhaps the most challenging time the travel industry has seen, and we want to do all we can to support those who have supported us throughout our history. Our travel partner community is hurting, and help can’t come too soon,” said Richard Fain, chairman and CEO, Royal Caribbean Group. “Any piece of legislation can be challenging to understand, and we want our travel advisors to receive all the financial assistance available to them. While our ships are idle, we have resources that can be redirected to helping our travel partners so that they will be fully ready and able to charge ahead when we return to service.”
While RCL Cares does not provide legal advice, there’s a whole lot it does offer, and we’re happy to be able to lend a hand to our partners in Canada by redirecting resources while our ships are idle.
Sales teams across Azamara, Celebrity Cruises, Royal Caribbean International and Silversea are also available during this time to help guide travel partners in their understanding of the number of economic relief options available.