Tell us a little bit about what it’s been like being a travel agent over the past few months?
I am an independent agent affiliated with Travel Professionals International (TPI) and a member of the Virtuoso network. The past three months has been the most challenging, stressful and frustrating period of my 10 year career as a Certified Travel Consultant.
In February and early March, with clients’ concerns growing as they watched the situation unfold in China and Europe, I spent a significant amount of time calming fears and directing them to reliable information sources. I was sort of easing into the chaos that was soon to follow when the travel advisories become official that second week in March.